Finnair, Skyscanner and Amadeus join forces to boost conversion with assisted bookings

Like all retailers, airlines want to maintain close contact with their customers so that they can tailor their shopping experience and make it as simple and personalised as possible. With this goal in mind, Finnair is working with Amadeus to launch a new solution, Amadeus Altea NDC, which is based on IATA’s NDC (New Distribution Capability) XML-based messaging standard.

UFinnair uhlola ikhambi nge-Skyscanner, enye yezingosi ezihamba phambili emhlabeni ze-metasearch. Abahambi abathenga izindiza ze-Finnair kwa-Skyscanner bangaqedela ukuthenga kwabo ngaphandle kokushiya inkundla ye-Skyscanner, ngenqubo engenazihibe kusukela ekusesheni kuya ekubhukheni.

Le NDC API entsha evela ku-Amadeus inikeza inketho eyengeziwe yokusabalalisa kubathengisi bezokuvakasha ukuze bahlanganise izindiza ze-Finnair, izihlalo kanye nama-ancillaries. Kungeza futhi kuphothifoliyo yokubhukha ekhona ka-Amadeus okuhloswe ngayo ukuthuthukisa ukuguqulwa kwezinkampani zezindiza esiteshini se-meta esibaluleke kakhulu.

U-Rogier van Enk, iNhloko yakwaFinnair ye-Commercial Strategy, Distribution & Data Science uthi, “I-Finnair igxile ekukhuliseni imisebenzi yethu, okuhlanganisa nabasizi. Lesi sixazululo esisha sengeza enye inketho kozakwethu yokuthengisa uhla olugcwele lwezipesheli ze-Finnair ngokubhuka okusizwa ngamasistimu ethu - ikakhulukazi ama-startups - futhi ngesikhathi esifanayo, kungathuthukisa kakhulu ulwazi lwamakhasimende."

U-Stuart Middleton, uMqondisi Wezohwebo kwa-Skyscanner uphawule wathi, “Njengenjini yokusesha ehamba phambili emhlabeni, i-Skyscanner iyindawo yokuqala yokuqhathanisa yabavakashi abangaphezu kwezigidi ezingu-50 ngenyanga futhi sihlala sifuna izindlela ezintsha zokwenza ulwazi lomsebenzisi olungenazihibe olugcina luthuthukise ukuguqulwa. kubalingani bethu. Inkundla yethu ehamba phambili embonini yokubhukha okuqondile inikezela ngomuzwa ongenakuphikisana kubahambi kanye nemiphumela ethuthukisiwe yezinkampani zenethiwekhi. Siyaqiniseka ukuthi ukuhlanganiswa kwakamuva kwe-Amadeus Altéa NDC kuzoqinisekisa ukuthi sihlala ngaphambi kwejika futhi siyaqhubeka nokuvula amathuba amasha najulile okubambisana nezinkampani zezindiza eziqhubekela phambili. "

UManuel Midon, iNhloko yezindiza eNyakatho neNtshonalanga ye-EU ye-Amadeus uthi, “Njengomhlinzeki wezobuchwepheshe embonini yezokuvakasha, inhloso yethu ukuhlinzeka ngamathuluzi amasha ahlangabezana nezidingo zezinkampani zezindiza kanye nabathengisi bohambo ukuze bakwazi ukusebenzisana eduze ukuze kuthuthukiswe ulwazi lokuthenga lwabahambi kuzo zonke iziteshi. I-Amadeus Altéa NDC iyisengezo sakamuva kuhlu lwezixazululo ze-IT zika-Amadeus zokusabalalisa ngesikhathi sangempela imali yokugibela nezisekeli, kanye nenketho eyengeziwe ngaphakathi kwephothifoliyo yethu ekhona yezinkampani zezindiza nabadlali be-metasearch abafisa ukusebenzisa ukugeleza kokubhukha okusizwayo.”

Shiya amazwana