Namuhla, i-Travel Leaders Group iveze imiphumela ye-2017 Business Travel Trends Survey, ekhombisa ukuthi akukho ukwehla kohambo lwebhizinisi.
Ngokocwaningo, u-86% wabasebenzeli be-Travel Leaders Group abagxile kwezokuvakasha babika ukuthi balindele ukubhukha kuhlale kuphezulu noma kuphezulu kunesikhathi esifanayo ngonyaka odlule. Abenzeli bezokuvakasha ababambe iqhaza baphinde baphawula ukuthi nakuba izinto ezibakhathaza kakhulu abahambi bebhizinisi kuwukuhlela uhambo, kusukela ezindizeni ezibambezelekile noma ezikhanseliwe ukuya endaweni yokuhlala yasemoyeni elinganiselwe, banekhono lokuzinciphisa.
“Ukuhamba ngebhizinisi kuyinjini ebalulekile hhayi embonini yezokuvakasha kuphela, kodwa ikakhulukazi emnothweni waseMelika. Uma ukuhamba kwezamabhizinisi kukhuphuka, kukhombisa izinga eliphakeme lokuzethemba ohlelweni lwethu lwezomnotho,” kusho uNinan Chacko, CTC, oyi-CEO yeTravel Leaders Group. "Izimpendulo zocwaningo zikhombisa ngokusobala ukuthi nakuba abahambi bebhizinisi benezinkathazo ezinesisekelo esiqinile, okuhlanganisa izindiza ezifika sekwephuzile nezikhanseliwe, ama-agent ethu akhethekile anekhono lokunciphisa umthelela abahambi ababhekana nawo."
Iqhutshwa kusukela ngoNovemba 17 kuya kuDisemba 9, 2016, inhlolovo yeBusiness Travel Trends iqoqe izimpendulo kochwepheshe be-ejenti yezokuvakasha be-541 Travel Leaders Group kulo lonke elase-United States abaphothifoliyo yabo iqukethe u-50% noma ngaphezulu amaklayenti ohambo lwebhizinisi.
Uhambo Lwebhizinisi Olulindelwe ngo-2017
Lapho abasebenzeli bezokuvakasha bebhizinisi be-Travel Leaders Group bebuzwa ukuthi “Uma uqhathanisa ukubhuka kwakho konke kohambo lwebhizinisi lwango-2017 kuze kube manje nokubhukha kwakho kohambo lwebhizinisi lwango-2016 ngalesi sikhathi ngonyaka odlule, yini eyiqiniso?” bathi:
2017 2016 2015 2014 2013 2012
Booking levels will increase 32.0% 36.6% 45.5% 38.4% 38.7% 34.5%
Booking levels will remain on par 54.0% 40.2% 34.0% 39.4% 40.8% 42.2%
Booking levels will decline 14.0% 6.6% 4.9% 5.7% 9.8% 4.7%
Izinkathazo Eziphezulu Zokuhamba Kwebhizinisi
Lapho ebuzwa, "Iziphi izinto ezi-3 eziphezulu ezikhathaza abavakashi bakho bebhizinisi?" ama-agent athi:
2017 2016 2015 2014
Delayed flights 73.2% 78.7% 68.5% 70.1%
Limited airline seat availability 43.8% 38.3% 42.0% 46.7%
Earning frequent flyer/loyalty points 41.0% 37.6% 32.9% 37.5%
Ease of passing through security 31.4% 33.8% 33.1% 28.3%
Lapho ebuzwa, “Iziphi izinkathazo okwazi kakhulu ukuzisingatha noma ukuzinciphisa kubahambi bebhizinisi lakho?” abasebenzeli bezohambo lwebhizinisi bakwazile ukusho izinto ezintathu ezikhathazayo. Ezinhlanu eziphezulu yilezi:
2017
Delayed flights 48.6%
Making sure someone has their back 39.2%
Earning frequent flyer/loyalty points 32.3%
Limited airline seat availability 28.7%
Travel costs 25.1%
Izimali Eziyisekela Zabahambi Bebhizinisi
Kulo nyaka, ochwepheshe bezokuvakasha babuzwa ukuthi “Iziphi izimali ezihambisanayo ovame ukusiza amakhasimende akho ukuba azigweme?” Ezinhlanu eziphezulu kwaba:
• Hotel fees for cancellations (53.2%)
• Airline fees for changing flights (41.4%)
• Airline fees for seat assignment (39.9%)
• Airline fees for baggage (21.8%)
• Hotel fees for early check-in/late check-in (16.6%)
"Manje, kunanini ngaphambili, abahambi bebhizinisi badinga uchwepheshe wezokuvakasha ohlangothini lwabo," kusho uGabe Rizzi, uMongameli weTravel Leaders Corporate. “Abasebenzi bethu bezokuvakasha banekhono lokuxazulula izinkinga abahambi bebhizinisi ababhekana nazo njalo, futhi bahlonyiselwe ekudambiseni ukukhathazeka ngezimali ezikhokhwayo, izihlalo zezindiza nokunye. Ubuchwepheshe babo bubalulekile kubahambi babo, buthinta kahle yonke into kusukela ekwanelisekeni kwabahambi bebhizinisi kuya ebudlelwaneni bamakhasimende. "
